Shipping & Returns

Packaging & Handling

Each specimen is carefully prepared using protective materials suited to its form and structure, ensuring it arrives in the same condition in which it was presented.

Estimated Delivery

South Africa

3–6 business days

Europe

3–6 business days

North America

3–6 business days

Asia Pacific

3–6 business days

Australia & Oceania

3–6 business days

Latin America & Caribbean

3–6 business days

Orders are typically dispatched within 2–3 business days. Delivery timeframes are estimates and may vary.

Customs & Duties

International shipments may be subject to customs duties or import taxes. These charges are the responsibility of the buyer and are determined by the destination country.

Returns

Contact Window

Within 3 days of delivery

Return Period

Within 7 days of delivery

Returns are accepted where items are not as described or arrive in unsatisfactory condition. We do not offer exchanges or cancellations; however, any concerns will be handled promptly and professionally.

Conditions

Returned items must be in their original condition. Any loss in value due to handling may be deducted accordingly. Sale items are not eligible for return unless damaged on arrival.